Introduction
Course Pilot Pro LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Purchase a course
- Contact us through our contact form
- Subscribe to our newsletter
- Participate in surveys or promotions
This personal information may include:
- Name and contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely by third-party payment processors)
- Course progress and completion data
- Communications with our support team
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and general location information
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing course enrollments and payments
- Sending course materials and updates
- Responding to customer service requests
- Improving our website and services
- Sending promotional communications (with your consent)
- Complying with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With third-party service providers who assist us in operating our website and providing services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale, or transfer of our business
- Consent: With your explicit consent for specific purposes
Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your information is stored on secure servers located in the United States. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Ensure website security
You can control cookie preferences through your browser settings, though disabling cookies may affect website functionality.
Local Storage
Our website uses browser local storage to temporarily store information such as:
- Checkout form data to improve user experience
- Course progress and preferences
- Website settings and preferences
This information is stored locally on your device and is not transmitted to our servers unless you complete a transaction or explicitly provide it to us.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us using the information provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
International Data Transfers
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Phone: +1 (312) 734-8726
- Mail: Course Pilot Pro LLC, 2847 W Belmont Ave, Chicago, IL 60618, United States